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Submit the request
Send the property address, contact details, preferred timing, and known systems.
Identify the lock, Wi-Fi, thermostat, and account issues that cause guest problems before they become repeat support calls.
Locks, codes, remote control, batteries, physical function, and admin access.
Network platform, topology, signal at entry points, thermostat areas, and main guest spaces.
Thermostat ownership, remote control, response behavior, and control boundaries.
Admin authority, shared logins, old owner access, and support access requirements.
A clear pass, conditional, or fail result for ongoing support eligibility.
The issues most likely to cause lockouts, Wi-Fi failures, thermostat calls, or account problems.
A record of active locks, Wi-Fi equipment, thermostats, and connected accounts.
The work needed to fix the property, standardize the setup, or keep the job install-only.
Submitting the request does not confirm the appointment. Coastal Tech reviews the details and confirms scheduling manually.
Send the property address, contact details, preferred timing, and known systems.
Coastal Tech checks whether the property fits the onsite audit scope.
The form starts the request. It is not instant booking.
We check access, Wi-Fi, climate, admin control, and property fit.
You receive the verdict, risk list, device inventory, and recommended fixes.
Fail does not mean no work. Fail means the property is not support-ready until the blocking issues are fixed or scoped.
Request the onsite review, then confirm scheduling with Coastal Tech.
Request the $149 audit